© PUSAT TUISYEN SERI PINTAR 2017
Welcome   to   the   Frequently   Asked   Questions   (FAQ   page).   Below,   we   have   tried   to   answer   the   most   common   questions   visitors   to   this   our Web   site   may   have.   If   you   find   that   your   question   is   not   answered   on   this   page,   please   email   us   info@seripintar.com.my   or   call   us   during 5pm to 10pm from Monday to Friday at 03-2284 7834 ( Bangsar) or 03-80802121 ( Kinrara seksyen 3) Q1: How many students are there in a class? average of 8 student per class . Q2: Who are your tutors? Our academic work force comprises of experienced full-time tutors and teachers. Q3: Can I pay the tuition fees end of the month? No. Tuition fees are to be paid by/on the 4th working day of the month. Q4: Is the Registration Fee , Tuition fee and Deposit refundable at any given point of time? No, it is not. Q5: Do you accept half month payment should I register late? It is subjected to the Management’s approval on a case-to-case basis. Q6: Do you provide replacement classes should a class fall on a Public Holiday affecting Kuala Lumpur? No, we don’t. Q7: Do you provide replacement classes should a class is canceled by you? Yes, we do. Q8:   How   will   you   inform   us   about   cancellations   or   changes   in   the   schedule   of   classes?   In   such   events,   we   will   call   the   contact   number provided to us (during the time of registration) to furnish the necessary information or updates. Q9:    Do    you    provide    classes    during    school    holidays?    Yes.    Attendance    is    compulsory.    However,    this    may    not    apply    during November/December school holidays, unless otherwise specified. Q10:   Can   we   (parents/guardian)   meet   you   to   discuss   our   child’s   academic   progress?   Yes.   But   you   are   encouraged   to   call   us   for   an appointment in order to avoid inconveniences for both parties. Q11:   How   do   you   ensure   the   safety   and   well-being   your   students?   We   have   a   standard   set   of   Rules   &   Regulations   for   students   and parents/guardians,   which   stipulates   general   issues   as   well   as   safety   issues,   that   both   students   and   parents/guardians   must   adhere to,   failing   which,   we   will   not   be   liable   towards   any   consequence   arising   from   negligence   and   failure   to   comply   on   the   part   of   the students or parents/guardians. Q12:   How   can   I   get   more   information   about   the   subjects   and   fees?   Please   call   or   walk-in.   However,   we   encourage   you   to   walk-in   to obtain better clarification. We do not provide web-base brochures or catalogues. Q13:   Is   there   any   public   transport   to   your   centre?   Yes,   we   are   near   to   the   Bangsar   LRT   station,   opposite   Menara   UOA   Bangsar   which   is also   a   transit   point   for   most   public   buses   and   taxis   using   Jalan   Bangsar   route.   You   may   refer   to   our   location   map   in   the   ‘Contact   Us’ section. Q14: Is there any common landmark near your centre? Yes, we are above Fatimah Daun Pisang Bangsar, along Jalan Bangsar Utama 1
© Pusat Tuisyen Seri Pintar

FAQ

Welcome   to   the   Frequently   Asked   Questions   (FAQ   page).   Below,   we have   tried   to   answer   the   most   common   questions   visitors   to   this   our Web   site   may   have.   If   you   find   that   your   question   is   not   answered   on this   page,   please   email   us   info@seripintar.com.my   or   call   us   during 5pm   to   10pm   from   Monday   to   Friday   at   03-2284   7834   (   Bangsar)   or 03-80802121 ( Kinrara seksyen 3) Q1:   How   many   students   are   there   in   a   class?   average   of   8   student per class . Q2:   Who   are   your   tutors?   Our   academic   work   force   comprises   of experienced full-time tutors and teachers. Q3:   Can   I   pay   the   tuition   fees   end   of   the   month?   No.   Tuition   fees are to be paid by/on the 4th working day of the month. Q4:   Is   the   Registration   Fee   ,   Tuition   fee   and   Deposit   refundable   at   any given point of time? No, it is not. Q5:   Do   you   accept   half   month   payment   should   I   register   late?   It   is subjected to the Management’s approval on a case-to-case basis. Q6:    Do    you    provide    replacement    classes    should    a    class    fall    on    a Public Holiday affecting Kuala Lumpur? No, we don’t. Q7:   Do   you   provide   replacement   classes   should   a   class   is   canceled   by you? Yes, we do. Q8:   How   will   you   inform   us   about   cancellations   or   changes   in   the schedule    of    classes?    In    such    events,    we    will    call    the    contact number    provided    to    us    (during    the    time    of    registration)    to furnish the necessary information or updates. Q9:   Do   you   provide   classes   during   school   holidays?   Yes.   Attendance is      compulsory.      However,      this      may      not      apply      during November/December       school       holidays,       unless       otherwise specified. Q10:    Can    we    (parents/guardian)    meet    you    to    discuss    our    child’s academic   progress?   Yes.   But   you   are   encouraged   to   call   us   for   an appointment in order to avoid inconveniences for both parties. Q11:   How   do   you   ensure   the   safety   and   well-being   your   students? We   have   a   standard   set   of   Rules   &   Regulations   for   students   and parents/guardians,    which    stipulates    general    issues    as    well    as safety   issues,   that   both   students   and   parents/guardians   must adhere    to,    failing    which,    we    will    not    be    liable    towards    any consequence   arising   from   negligence   and   failure   to   comply   on the part of the students or parents/guardians. Q12:   How   can   I   get   more   information   about   the   subjects   and   fees? Please   call   or   walk-in.   However,   we   encourage   you   to   walk-in   to obtain     better     clarification.     We     do     not     provide     web-base brochures or catalogues. Q13:   Is   there   any   public   transport   to   your   centre?   Yes,   for   Bangsar Branch    ,we    are    near    to    the    Bangsar    LRT    station,    opposite Menara    UOA    Bangsar    which    is    also    a    transit    point    for    most public   buses   and   taxis   using   Jalan   Bangsar   route.   You   may   refer to our location map in the ‘Contact Us’ section. Q14:   Is   there   any   common   landmark   near   your   centre?   Yes,   we   are above   Fatimah   Daun   Pisang   Bangsar,   along   Jalan   Bangsar   Utama 1.   For   Kinrara   Branch,   we   are   near   Caltex   and   opposite   Vista Lavender.