© Pusat Tuisyen Seri Pintar 2014
Welcome to the Frequently Asked Questions (FAQ page). Below, we have tried to answer the most common questions visitors to this our
Web site may have. If you find that your question is not answered on this page, please email us firstname.lastname@example.org or call us
during 5pm to 10pm from Monday to Friday at +(6) 03-2284 7834.
Q1: How many students are there in a class? average of 8 student per class .
Q2: Who are your tutors? Our academic work force comprises of experienced full-time tutors and teachers.
Q3: Can I pay the tuition fees end of the month? No. Tuition fees are to be paid by/on the 4th working day of the month.
Q4: Is the Registration Fee , Tuition fee and Deposit refundable at any given point of time? No, it is not.
Q5: Do you accept half month payment should I register late? It is subjected to the Management’s approval on a case-to-case basis.
Q6: Do you provide replacement classes should a class fall on a Public Holiday affecting Kuala Lumpur? No, we don’t.
Q7: Do you provide replacement classes should a class is canceled by you? Yes, we do.
Q8: How will you inform us about cancellations or changes in the schedule of classes? In such events, we will call the contact number
provided to us (during the time of registration) to furnish the necessary information or updates.
Q9: Do you provide classes during school holidays? Yes. Attendance is compulsory. However, this may not apply during
November/December school holidays, unless otherwise specified.
Q10: Can we (parents/guardian) meet you to discuss our child’s academic progress? Yes. But you are encouraged to call us for an
appointment in order to avoid inconveniences for both parties.
Q11: How do you ensure the safety and well-being your students? We have a standard set of Rules & Regulations for students and
parents/guardians, which stipulates general issues as well as safety issues, that both students and parents/guardians must
adhere to, failing which, we will not be liable towards any consequence arising from negligence and failure to comply on the
part of the students or parents/guardians.
Q12: How can I get more information about the subjects and fees? Please call or walk-in. However, we encourage you to walk-in to
obtain better clarification. We do not provide web-base brochures or catalogues.
Q13: Is there any public transport to your centre? Yes, we are near to the Bangsar LRT station, which is also a transit point for
most public buses and taxis using Jalan Bangsar route. You may refer to our location map in the ‘Contact Us’ section.
Q14: Is there any common landmark near your centre? Yes, we are adjacent to the Public Mutual (Bangsar Branch); and opposite to
the Pangsapuri KTMB, Bangsar Utama.